Privacy policy
Last updated: June 25, 2025
Disclaimer: In case of any discrepancy or difference, the English version will take precedence over the translation.
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Vertex Vantage Technologies Pvt. Ltd and its affiliates (collectively “Flickori, we, our, us”) collect, use, share or otherwise process your personal data through the Flickori website https://flickori.com/, its mobile application, and m-site (hereinafter referred to as the “Platform”).
While you can browse sections of the Platform without the need of sharing any information with us, however, please note we do not offer any product or service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection of Your Information
When you use our Platform, we collect and store your information which is provided by you from time to time. Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to use a particular service, product or feature on the Platform.
We may track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.
We may collect personal data (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order) do require registration. We use your contact information to send you offers based on your previous orders and your interests.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Platform or the social media handles maintained by us, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
If you enroll into our loyalty and membership programs, we will collect and store your personal data such as name, contact number, email address, communication address, date of birth, gender, zip code, lifestyle information, and demographic details. We will also collect your information related to your transactions on the Flickori platform and any third-party business partner platforms associated with the loyalty program. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. Flickori shall not be responsible for the third-party business partner’s privacy practices, and we request you to read their privacy policies prior to disclosing any information.
Use of Demographic / Profile Data / Your Information
We use your personal data to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about offers, products, services, and updates; customize and enhance your experience; and detect and protect us against error, fraud and other criminal activity.
With your consent, we may have access to your SMS, contacts in your directory, location, camera, photo gallery and device information. We may also request you to provide your PAN, GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services like credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform. You understand that your access to these products/services may be affected in the event consent is not provided to us.
We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to participate in optional surveys. These surveys may ask you for personal data, contact information, demographic information (like zip code, age, or income level), and other such information that you may choose to provide. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in.
Cookies
We use data collection devices such as “cookies” on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform. We do not control the use of cookies by third parties.
Sharing of Personal Data
We may share personal data internally within Flickori group companies, affiliates, and related companies for purposes of providing products and services offered by them, such as deferred payment options or other financial services offered through lending partners. These entities may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose your personal data to third parties, such as sellers, and business partners. This disclosure may be required for us to provide you access to our products and services; for fulfillment of your orders; for enhancing your experience; to collect payments from you; to comply with our legal obligations; to conduct market research; to enforce our Terms of Use; to facilitate our marketing and advertising activities; and to prevent, detect, and investigate fraudulent or illegal activities.
We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
We and our affiliates will share some or all of your personal data with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or in case of re-organization, amalgamation, or restructuring of business.
Security Precautions
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to security guidelines to protect it against unauthorized access. However, users accept the inherent security implications of data transmission over the internet, which cannot always be guaranteed as completely secure.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications. If you do not wish to receive promotional communications from us, please visit the communication preferences page on our Platform to unsubscribe.
Advertisements on Platform
We may use third-party advertising companies to serve ads when you visit our Platform. These companies may use information about your visits to provide personalized advertisements. You can opt out of personalized advertising via your device’s settings.
Children Information
Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal data from children under the age of 18 years.
Data Retention
We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, or if required by law. We may also continue to retain your data in anonymised form for analytical and research purposes.
Your Rights
We take every reasonable step to ensure that your personal data is accurate and kept up to date. You may access, correct, and update your personal data directly through the functionalities provided on the Platform. You can also write to us at the contact information provided below to assist you with these requests. You have an option to withdraw your consent at any time by writing to us. Please note that withdrawal of consent will not be retroactive.
Your Consent
By visiting our Platform or by providing your personal data, you consent to the collection, use, storage, disclosure and otherwise processing of your personal data on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so. You consent to us (including our affiliates, lending partners, business partners, and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy was last updated.
Support Team
Company: Vertex Vantage Technologies Pvt Ltd
Address: 303-A, NBC Complex, Plot 43, Sector 11, CBD Belapur, Navi Mumbai, Maharashtra.
Email:info.vertexvantage@gmail.com
Phone: +91 9202525225
Customer Support
If you have a query, concern, or complaint in relation to the collection or usage of your personal data under this Privacy Policy, or related to products and services, please contact us at info.vertexvantage@gmail.com or visit our help center
